Tim, thank you for changing our business and sales techniques! I would definitely recommend you to any flower shop!
Boyds Flowers, Wilmington, DW
I loved the worksheets. I thought the info was a great "refresher" for our permanent staff!
-stop apologizing for your prices
-validating a web shoppers choice can quickly end the shopping trip.
Thanks again for a wonderfully presented session!
I found the Valentines bootcamp really helpful. You offered practical advice that can be implemented rather than vague theories!!! I would recommend it all florists as it's positive hear things you already do be re-confirmed as good practice and there are plenty of new ideas too.
Anne Whysall, Anne Whysall Florist, Shrewsbury, UK
Peter Moran, CEO
Society of American Florists
I wanted to express my personal thanks for your participation in our Growth Solutions Conference. In my humble opinion, I would say your program was the best I have seen in my 27 years with SAF. I wish we could get every florist to take your training and then actually use it as we would be a much healthier industry. You really have a great presentation style and your training is just so dead on! Thanks for working with us.
Good morning Tim.
1st sale of the day, offered $150 spring flowers in vase. He quickly said yes.
2nd call wanted a planter. Offered large planter at $125. Immediately said ok.
Both would have typically spent $80.
Thanks for the great coaching.
We're looking forward to your visit.
Davis & Sawin Florist
(Feedback from shop owner who attended Tim's workshop at SAF's Profit Blast one-day conference in Philadelphia on Sat, Mar 25, 2017)
Jeans Flowers and Gifts, Truro, NS Canada
Just wanted to say thanks for the (webinar) session tonight. The girls were excited, talking about how they loved the small medium large choice and felt they would be more comfortable selling higher items with this "recipe" and are very anxious to sell the premium dozen roses!
Thanks again, talk with you soon.
Christian's Greenhouse, Kerhonkson, NY
I am a member of Team Floral, but I wanted to say thank you for the $200 your training gave me yesterday. I know the way I was accustomed to selling funeral work and I would have had a very nice $300 sale. You showed me how to sell a better product at the correct price range for this customer. I sold it for $500. Thanks!
Emily Neubauer AIFD
Belle Fiori, Ltd., Milwaukee, WI
I want to share our success with selling add-ons (Finishing Touches in FloralStrategies speak). We sold more boxes of chocolates in just three weeks during the slow month of August than in all of last summer Memorial Day to Labor Day. What a great item to sell, with very limited labor needed that equals pure profit!! Thank you!
David Shover AIFD AAF PFCI
Karin's Florist, Vienna, Va
I feel that the program was very well planned, organized, and executed by Sam...
No matter if you have 1 year or 30 years of floral sales experience, OnSite training with FloralStrategies is a program that is very helpful for improving your sales skills. It teaches you to speak positively and precisely on each and every sale. It also gives you the techniques that are needed to increase your bottom line profits. And all in a fun and interactive manner.
Tony Medlock AAF AIFD PFCI AzMF
PJs Flowers & Events Creation Team
Just wanted to give you an update on how it is going since your most recent visit. Using Medium our most popular from $65-95 only 2 people have asked for something more affordable.
All they hear is $65-95 and say yea let’s do 65 or let’s go on the high end of that (Yes that transaction should have been a large).
Just letting you know that we are not perfect, but are drinking the Kool-Aid and man it is working! So, thank you for the increase in average sale, AGAIN!
Flowers and Fancies, Owings Mills, MD
Thanks for your energy charge last week. It enlivened the group like a gulp of Five Hour Energy Drink!!!!
Your being here created a new buzz. YOU and the process you bring BY FAR delivers the most ROI and is easiest to get our arms around.
I wanted to let you know that YOU were the best investment that we have ever made.
Rutland Beard Floral Group, MD and NJ
I have heard great feedback from the staff. The best response I heard was "This is definitely taking us to a new level of sales and customer service."
I am really looking forward to continuing to work with you down the road. Thank you for your time, patience, and expertise.
Elaine's Florist & Gift Baskets, Houston, TX
Just wanted to send a note to thank you for working with the staff at Elaine’s Florist & Gift Baskets. My sales for the year were already up 20% and what we learned from you in just 6 hours has increased my sales another 20%. After being in business for 20 years, that is an impressive number. I can’t begin to describe the excitement in my employees when they use your selling methods and the customer takes their lead. My average vase arrangement has gone from $67 to $84 within one month. It amazes me that many floral shops do not seem to have a problem paying their money monthly to the wire services and giving up 27% of an order rather than having you come in and increase their sales 20% at 100% profit.
Pillsbury Florist, West Bridgewater, MA
Thank you for your intensive training session last week. I am already seeing some benefits. Lynn took two $125.00 orders in a row today. Yay!! That is very unusual for her. I gave her kudos. I enjoyed your approach and can honestly say that I learned quite a bit also. Now, to implement it.
Blossom Flower, Yonkers, NY
Having been familiar with Tim for many years from attending his seminars at RTI and other florist conferences, we always made efforts to follow his sales techniques.
We finally decided to get on board full force and join FloralStrategies TotalTraining in July of 2013 and it was one of the best decisions we have made! Tim came that August and got us fired up. He is straight forward and entertaining and really made it clear that we don’t need to apologize for charging fittingly for our product and services.
We were following his methods well for a while then went through some changes and we let our coaching and techniques slide.
Then Sam came for a visit in April 2015 to rejuvenate us. Since the only sales methods he ever learned and used were Tim’s, he was the perfect candidate for our refresher. He was completely on point and the strategies definitely work. Our average sale for the month of May 2015 increased $5.50 per order compared to May 2014.
Sam was clear and concise. He provided an answer /reaction to every hypothetical / outrageous situation we questioned.
Being sympathetic to sales people, he validated that there are a few rare exceptions that the strategies may not always work for. (You know how important validation is for some of us…) Also able to maintain a course despite the many tangents.
Wonderful suggestions to help a 4th generation business run more smoothly – breaking us of old habits.
I don’t know what else to say… TotalTraining is really great and we look forward to the next visit!
A Fashionable Florist, Bensalem, PA
Just wanted to say thank you again for coming out to see us and showing us all of these fantastic tips, tricks, and tools for increasing our sales. Everyone is really excited to get started and have become inspired by how applicable these methods are. Thank you so much for being very generous with your time.
Brooklyn Floral, Brooklin, ON Canada
We just want to let you know how much we all enjoyed having you in our shop. Each one of us has had successful results when using the sales techniques that you spoke about. Yesterday I had a phone sale that started out as an $80 order and they upgraded to $200.00! (from a group). We are looking forward to viewing the webinars too!
Piccolo's Florist, Omaha, NE
I wanted to personally thank you for your expertise that you shared with us
during your visit. Your insight is invaluable and your system is the best that I have seen for selling within our industry.
I look forward to a long and rewarding relationship in the future. Thanks again!
Hana & Posy, Philadelphia, PA
Just wanted to let you know that your workshop has been very effective at our store. This week we are now selling $80 arrangements instead of $50 arrangements, with ease and confidence!
Doug The Florist, Mendham, NJ
I hope this finds you well and that business is booming. Thanks so much for the Mother's Day webinar. Sometimes I need a good kick in the behind to straighten myself out. My clients definitely likeD the sound of a "Lush collection of fresh garden flowers priced between $85 and $175"
Thanks for being there for all of us florists.
Jane, General Manager
Herman J. Heyl Florist, Pittsburgh, PA
I have had excellent response from all my employees on your presentation. They are working hard to implement the exciting information you presented. I look forward to the increase in sales and the more professional way in which we will be handling our customers.
Thank you for spending the time with us.