Turn Web Shoppers into a Quick Call (PERMANENT COPY)
SKU:
1602 P
$49.00
$49.00
per item
Customers shop differently now, often starting by looking at your website and then calling the shop. If you’re not careful, those calls can run 15 minutes or more as your staff stands there clicking through every image with the customers! Sound familiar? There is a BRAND NEW way to handle those customers so you can answer all their questions, help them choose the best item and get them off the phone in under 5 minutes – while giving them extraordinary service. And it’s SO easy to do.
This is a must-see program for any flower shop that has a website. This workshop will be filled with all-new techniques and tips to tackle these issues:
❀ What to do when YOUR customer is shopping on someone else’s website
❀ How to easily and quickly explain the size and difference in price points
❀ A clever way to guide customers toward open orders (when they are undecided)
❀ Dealing with customers who price shop the design on other websites
❀ How to best explain WHAT they are seeing and WHAT they will get (to minimize complaints)
AND lots of new techniques to keep your staff on the cutting edge of selling flowers the 21st century way!
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Receive a permanent copy of the recording for your educational library
This is a must-see program for any flower shop that has a website. This workshop will be filled with all-new techniques and tips to tackle these issues:
❀ What to do when YOUR customer is shopping on someone else’s website
❀ How to easily and quickly explain the size and difference in price points
❀ A clever way to guide customers toward open orders (when they are undecided)
❀ Dealing with customers who price shop the design on other websites
❀ How to best explain WHAT they are seeing and WHAT they will get (to minimize complaints)
AND lots of new techniques to keep your staff on the cutting edge of selling flowers the 21st century way!
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Receive a permanent copy of the recording for your educational library