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Call us anytime!
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Powerful education
for successful florists Welcome to FloralStrategies.com! We hope you’ll explore our new site to learn about all the educational possibilities for your company both on-site and by webinar.
FloralStrategies is the pioneer for business education and training in the floral industry, having worked thousands of retail florists around the world since 1997. We continue to grow, adding new trainers in Canada, Australia and the United Kingdom as well as expanding into wholesale training. Whether your goal is to increase sales, improve service, sharpen your staff skills or all of these, we have the expertise and experience to give you amazing results. Our philosophy is simple: listen better and serve smarter. Our approach is low key: empowering all to do their best job possible. Our rates are affordable for all: less than the cost of a daily cup of coffee! Please reach out to us so we can discuss your company’s potential. We can’t wait to talk to you!
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The Profitable Florist
Summer 2017 "Size Matters!" 
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Upcoming Webinars
1706: Advanced Customer Service Skills (STREAMING)
ACCESS TO LIVE SESSION + WATCH RECORDING ONLINE FOR 1 MONTH
1706 Sep 6 (3-4 PM EST) ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
1706 Sep 6 (3-4 PM EST) ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
1706: Advanced Customer Service Skills (PERMANENT)
ACCESS TO LIVE SESSION + RECEIVE PERMANENT DOWNLOADABLE COPY OF RECORDING
1706 Sep 6 (3-4 PM EST) ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
1706 Sep 6 (3-4 PM EST) ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
Recent Webinars
1705: Advanced Sympathy Sales (PERMANENT)
RECEIVE PERMANENT DOWNLOADABLE COPY OF RECORDING
1705 ADVANCED SYMPATHY SALES
Come learn the FloralStrategies approach to handling funeral orders and you will increase your average sale by 20% or more, guaranteed. Your team will get the coaching and tools to make them feel more comfortable yet compassionate while handling these delicate sales.
►earns 20 FSC points
1705 ADVANCED SYMPATHY SALES
Come learn the FloralStrategies approach to handling funeral orders and you will increase your average sale by 20% or more, guaranteed. Your team will get the coaching and tools to make them feel more comfortable yet compassionate while handling these delicate sales.
►earns 20 FSC points
1704: Advanced Sales Skills (PERMANENT)
RECEIVE PERMANENT DOWNLOADABLE COPY OF RECORDING
1704 ADVANCED SALES SKILLS plus recorded Secret Shopper calls
Twenty years in the making, this workshop takes your basics sales skills to the next level. Learn to sell bigger and better without fear, the FloralStrategies way. Discover the hidden opportunities in every call to get more business from customers and strengthen their loyalty. BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Sales Skills first, included free of charge with your registration.
1704 ADVANCED SALES SKILLS plus recorded Secret Shopper calls
Twenty years in the making, this workshop takes your basics sales skills to the next level. Learn to sell bigger and better without fear, the FloralStrategies way. Discover the hidden opportunities in every call to get more business from customers and strengthen their loyalty. BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Sales Skills first, included free of charge with your registration.
