Custom Webinar Training
We know that florists are busy. We know that you don’t have the time, energy or desire to drag the entire staff to hear a generic workshop (let alone what that would cost) That’s why we started FloralStrategies, to bring the education to you! No matter where your shop is, anywhere in the world, no matter how big or small your staff, we will empower, energize and educate your team in the comfort of your store.
Our approach is easy, efficient, effective and affordable for all.
With Custom Webinar Training, we bring our award-winning OnSite training to your team remotely using a computer. Like Skype or FaceTime, our trainer will work with your staff LIVE via computer from our offices. You will see our training panels on your screen and we keep an open dialogue over your internet connection or phone line.
While conducting the training, we work with your prices, your designs, your POS system and your staff to create an exciting new shopping dynamic for customers. We focus on helping each team member increase skills for dealing with sales and service, customers and recipients. We also role-play and play some real calls to demonstrate how easy and effective our process is (and that it will work perfectly with your customers).
The logistics are simple: our office reaches you in advance to share the paperwork we’ll review and set up the schedule for the day. After the training we chat with the owner/manager about how to best reinforce our plans. We also offer support through our office by means of webinars and phone coaching.
Best of all, we record the session and give you a permanent copy to use as reinforcement and to train new hires. We even schedule a 30-minute follow up session for roughly one month later to answer any questions and review.
We can tailor the training to your requests. For example, some shops want to focus more on phone sales vs. walk-ins. Others ask us to spend more time training on wedding sales.
The cost is only $795 and guaranteed to generate at least an extra $50,000 (or more) in additional revenue in the first 6 months after training.
Here’s a sample of the curriculum covered in the initial Training 101 session:
▪ Learning how customers really think
▪ The Forbidden Questions
▪ SellBySize, the core of our methodology
▪ Add a Finishing Touch to every order
▪ Sell upgraded roses every day
▪ Professional Floral Terminology
▪ Get more from your POS system
▪ Handle web shoppers quicker
▪ NEW tool for selling Fruit/Gourmet baskets
▪ NEW tool for selling Funerals
▪ Role playing
Just wanted to say thanks for the (webinar) session tonight. The girls were excited, talking about how they loved the small medium large choice and felt they would be more comfortable selling higher items with this "recipe" and are very anxious to sell the premium dozen roses!