|
|
|
Anne Whysall Anne Whysall Florist, Shrewsbury, UK I found the workshop really helpful. You offered practical advice that can be implemented rather than vague theories!!! I would recommend it all florists as it's positive hear things you already do be re-confirmed as good practice and there are plenty of new ideas too. |
|
George Sawin Davis & Sawin Florist, West Roxbury, MA Good morning Tim. 1st sale of the day, offered $150 spring flowers in vase. He quickly said yes. 2nd call wanted a planter. Offered large planter at $125. Immediately said ok. Both would have typically spent $80. Thanks for the great coaching. We're looking forward to your visit. (Feedback from shop owner who attended Tim's workshop at SAF's Profit Blast one-day conference in Philadelphia on Sat, Mar 25, 2017) |
|
|
|
|
Larry Needham Cedar Floral, Owatonna, MN Hi Tim, Just wanted to express our sincere thanks for the training yesterday. You more than met our expectations! |
|
Lucy, Owner Northern Flower Ltd, Manchester, UK Hi Tim Just wanted to say thank you for a super training day. The girls and I loved it and feel it was very beneficial. We have already been putting the techniques to practice to great effect so winning all round! Thanks again! |
|
|
Jackie Cinaglia Boyds Flowers, Wilmington, DW I loved the worksheets. I thought the info was a great "refresher" for our permanent staff! Specifically: -stop apologizing for your prices -restaurant language -validating a web shoppers choice can quickly end the shopping trip. Thanks again for a wonderfully presented session! |
|
Peter Moran, CEO Society of American Florists Tim, I wanted to express my personal thanks for your participation in our Growth Solutions Conference. In my humble opinion, I would say your program was the best I have seen in my 27 years with SAF. I wish we could get every florist to take your training and then actually use it as we would be a much healthier industry. You really have a great presentation style and your training is just so dead on! Thanks for working with us. |
|
|
Nancy, CEO/Founder Plantscaping/Blooms, Cleveland, OH Dear Tim, I truly enjoyed meeting you and having you help our staff do a better job with their sales. We are implementing as quickly as we can. You are charming, smart, humorous, and insightful! Thanks for sharing with us.soon. |
|
Lana Fairbanks Florist, Winter Park, FL Hi Tim, Thank you so much for all the great information last night! I am very pleased that I took the time to come and hear you speak. You had so many great insights and such valuable advice. Many thanks for your valuable time and advice! Lana |
|
|
Loren Fireside Floral Studio, Columbus, OH I wanted to thank you again for a very informative and thought-provoking workshop in Columbus last week. I enjoyed it immensely! |
|
Claudia Lindsey Koehler & Dramm Wholesale Florist Excellent at educating the floral industry in business strategies. Excellent! |
|
|
Mike The Flower Box, Minot, ND Thanks for all the information (in the webinar session) the staff really liked all the fresh ideas from you! |
|
Robin Jeans Flowers and Gifts, Truro, NS Canada Just wanted to say thanks for the (webinar) session tonight. The girls were excited, talking about how they loved the small medium large choice and felt they would be more comfortable selling higher items with this "recipe" and are very anxious to sell the premium dozen roses! Thanks again, talk with you soon. |
|
|
Debbie Mohagen The Flower Express, Vancouver, MA It actually simplifies how we sell. We are all doing the same thing now. We are already seeing improvement! |
|
Rcena Maness, AIFD Flowerama #142 Sam, Thank you very much for the great info and for your presentation at the Ozark Florist Association Convention. We are so excited to implement the things we learned and are already seeing some great results from it! |
|
|
Bob Christian's Greenhouse, Kerhonkson, NY Tim, I am a member of Team Floral, but I wanted to say thank you for the $200 your training gave me yesterday. I know the way I was accustomed to selling funeral work and I would have had a very nice $300 sale. You showed me how to sell a better product at the correct price range for this customer. I sold it for $500. Thanks! |
|
Emily Neubauer AIFD Belle Fiori, Ltd., Milwaukee, WI I want to share our success with selling add-ons (Finishing Touches in FloralStrategies speak). We sold more boxes of chocolates in just three weeks during the slow month of August than in all of last summer Memorial Day to Labor Day. What a great item to sell, with very limited labor needed that equals pure profit!! Thank you! |
|
|
Lori The Enchanted Florist, Mount Vernon, WA I have been enjoying the webinar series all year and can see a marked difference in the way I approach a phone sale. And I have seen a difference in the bottom line. |
|
David Shover AIFD AAF PFCI Karin's Florist, Vienna, Va I feel that the program was very well planned, organized, and executed by Sam... No matter if you have 1 year or 30 years of floral sales experience, OnSite training with FloralStrategies is a program that is very helpful for improving your sales skills. It teaches you to speak positively and precisely on each and every sale. It also gives you the techniques that are needed to increase your bottom line profits. And all in a fun and interactive manner. |
|
|
Tony Medlock AAF AIFD PFCI AzMF PJs Flowers & Events Creation Team Phoenix, AZ Hey Tim, Just wanted to give you an update on how it is going since your most recent visit. Using Medium our most popular from $65-95 only 2 people have asked for something more affordable. All they hear is $65-95 and say yea let’s do 65 or let’s go on the high end of that (Yes that transaction should have been a large). Just letting you know that we are not perfect, but are drinking the Kool-Aid and man it is working! So, thank you for the increase in average sale, AGAIN! |
|
Nicki Argo, President Mary Murray's, Tulsa, OK Thanks Sam! You rock! I hate to say it but we are killing it. I think my marketing was working to get them to calling. But when you see our sales reports it has consistently been 25-28% higher sales. You did sign me up for a holiday, right? |
|
|
Eddie Flowers and Fancies, Owings Mills, MD Thanks for your energy charge last week. It enlivened the group like a gulp of Five Hour Energy Drink!!!! Your being here created a new buzz. YOU and the process you bring BY FAR delivers the most ROI and is easiest to get our arms around. I wanted to let you know that YOU were the best investment that we have ever made. |
|
Skip Rutland Beard Floral Group, MD and NJ Tim, I have heard great feedback from the staff. The best response I heard was "This is definitely taking us to a new level of sales and customer service." I am really looking forward to continuing to work with you down the road. Thank you for your time, patience, and expertise. |
|
|
Aija Ustinova Fresh Flower Scent, London, England We spent a nice day with Tim in our shop. It's really good help to raise your profits and get more customers on board. |
|
Elaine Elaine's Florist & Gift Baskets, Houston, TX Tim, Just wanted to send a note to thank you for working with the staff at Elaine’s Florist & Gift Baskets. My sales for the year were already up 20% and what we learned from you in just 6 hours has increased my sales another 20%. After being in business for 20 years, that is an impressive number. I can’t begin to describe the excitement in my employees when they use your selling methods and the customer takes their lead. My average vase arrangement has gone from $67 to $84 within one month. It amazes me that many floral shops do not seem to have a problem paying their money monthly to the wire services and giving up 27% of an order rather than having you come in and increase their sales 20% at 100% profit. |
|
|
Joyce Meade's Florist, London, England WOW... what can I say? THANK YOU VERY MUCH. Everything thing, every word, every gesture, every telephone call "throws a switch in the head" Come see us again! |
|
Joe Eco | Stems, Toronto, Canada Hey Tim, Just wanted to let you know I just took a $100 order from a customer who normally sends an average of $75! Your system is so easy and really works. |
|
|
Carol Pillsbury Florist, West Bridgewater, MA Hi Tim: Thank you for your intensive training session last week. I am already seeing some benefits. Lynn took two $125.00 orders in a row today. Yay!! That is very unusual for her. I gave her kudos. I enjoyed your approach and can honestly say that I learned quite a bit also. Now, to implement it. |
|
Dave The Craft Nook, Winchester, KY Just wanted to say Thanks for spending the day with us. We look forward to putting your strategies to work. And, by the way, your tact and diplomacy was outstanding. |
|
|
Kathie Blossom Flower, Yonkers, NY Having been familiar with Tim for many years from attending his seminars at RTI and other florist conferences, we always made efforts to follow his sales techniques. We finally decided to get on board full force and join FloralStrategies TotalTraining in July of 2013 and it was one of the best decisions we have made! Tim came that August and got us fired up. He is straight forward and entertaining and really made it clear that we don’t need to apologize for charging fittingly for our product and services. We were following his methods well for a while then went through some changes and we let our coaching and techniques slide. Then Sam came for a visit in April 2015 to rejuvenate us. Since the only sales methods he ever learned and used were Tim’s, he was the perfect candidate for our refresher. He was completely on point and the strategies definitely work. Our average sale for the month of May 2015 increased $5.50 per order compared to May 2014. Sam was clear and concise. He provided an answer /reaction to every hypothetical / outrageous situation we questioned. Being sympathetic to sales people, he validated that there are a few rare exceptions that the strategies may not always work for. (You know how important validation is for some of us…) Also able to maintain a course despite the many tangents. Wonderful suggestions to help a 4th generation business run more smoothly – breaking us of old habits. I don’t know what else to say… TotalTraining is really great and we look forward to the next visit! |
|
Sarah A Fashionable Florist, Bensalem, PA Just wanted to say thank you again for coming out to see us and showing us all of these fantastic tips, tricks, and tools for increasing our sales. Everyone is really excited to get started and have become inspired by how applicable these methods are. Thank you so much for being very generous with your time. |
|
|
Donna Brooklyn Floral, Brooklin, ON Canada Hi Tim, We just want to let you know how much we all enjoyed having you in our shop. Each one of us has had successful results when using the sales techniques that you spoke about. Yesterday I had a phone sale that started out as an $80 order and they upgraded to $200.00! (from a group). We are looking forward to viewing the webinars too! |
|
Garrett Piccolo's Florist, Omaha, NE I wanted to personally thank you for your expertise that you shared with us during your visit. Your insight is invaluable and your system is the best that I have seen for selling within our industry. I look forward to a long and rewarding relationship in the future. Thanks again! |
|
|
Kayo Hana & Posy, Philadelphia, PA Just wanted to let you know that your workshop has been very effective at our store. This week we are now selling $80 arrangements instead of $50 arrangements, with ease and confidence! Thanks!!! |
|
Doug Doug The Florist, Mendham, NJ I hope this finds you well and that business is booming. Thanks so much for the Mother's Day webinar. Sometimes I need a good kick in the behind to straighten myself out. My clients definitely likeD the sound of a "Lush collection of fresh garden flowers priced between $85 and $175" Thanks for being there for all of us florists. |
|
|
Jane, General Manager Herman J. Heyl Florist, Pittsburgh, PA I have had excellent response from all my employees on your presentation. They are working hard to implement the exciting information you presented. I look forward to the increase in sales and the more professional way in which we will be handling our customers. Thank you for spending the time with us. |
|
Lin Pearce Earlybird Florist, Bracknell UK Just to let you know that we put some of your ideas into practice and on average up sold by £10.00 per order!!!!!! Thanks again, Tim. You're a star! |
|
