FSW 1805: Flower Shop UNDERCOVER: phone sales (WATCH RECORDING)
Flower Shop UNDERCOVER: phone sales
You’ll be startled to hear what staff really say to customers
Give us 60 minutes to change your perspective on selling flowers!
Join FloralStrategies President Tim Huckabee FSC in a brand-new workshop…
Everyone likes reality TV since watching gives us a chance to be a voyeur. Now you can be a floral voyeur and hear what really happens when customers call your shop to place an order. In this new, fast-paced and interactive workshop you will hear FIVE actual phone orders placed with flower shops across the country, Tim will break down each call: what the staff did well, where they missed an opportunity and how the overall presentation could be stronger. This is a FUN, EASY and incredibly powerful way for your staff to learn just how important it is to let customers spend more and not fear rejection. This session will be a real ‘eye-opener’ for you and your entire team!