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  • 1706: Advanced Customer Service Skills (PERMANENT COPY)

1706: Advanced Customer Service Skills (PERMANENT COPY)

SKU: 1706P
$49.00
$49.00
Unavailable
per item
RECEIVE PERMANENT DOWNLOADABLE COPY OF RECORDING


1706     ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
​

The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
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  • Home
  • TRAINING OPTIONS
    • 15 Minute Florist
    • Webinars
    • Mothers Day Boot Camp
    • Floral Confidence Workshop
    • Wholesale Training
    • OnSite Training
    • DesignStrategies
    • EventStrategies
    • CulinaryStrategies
  • About
    • News&Happenings
    • Our History
    • Our Customers
    • Meet the Team
    • Our Partners
  • Praise
  • SAMPLES
  • Store
  • Contact
    • Business Coaching
  • Speaking Engagements
  • Helping Florists
    • Sell Your Shop
    • Find New Staff or Work