1706: Advanced Customer Service Skills (PERMANENT COPY)
SKU:
1706P
$49.00
$49.00
per item
RECEIVE PERMANENT DOWNLOADABLE COPY OF RECORDING
1706 ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.
1706 ADVANCED CUSTOMER SERVICE SKILLS plus recorded Secret Shopper calls
The FloralStrategies approach to excellent customer service focuses on listening better and taking control to ensure customers’ complete satisfaction and continued loyalty. We’ll teach how to give that service in 5 easy steps! BONUS Learn from real, recorded test calls to some of the best flower shops in the USA. ►earns 20 FSC points
We recommend watching Basic Customer Service Skills first, included free of charge with your registration.