Mystery Shopper Call and Report for Your Store!
SKU:
MYSCALL
$50.00
$50.00
per item
Have you ever really listened to what your staff says to customers on the phone?
Are they energetic and engaging? Do they upsell and cross sell and represent your shop well? Or are they just order takers, repeating the same old lines: "How much do you want to spend? What do you want to send? Our arrangements start at $X. We can do a nice cheery mix."
The FloralStrategies team will call your store, posing as a customer.
You will then receive:
As a bonus, you will also receive a permanent downloadable copy of FSW1402: Easy Sales Skills ($100 value), a powerful workshop to teach your entire team how to sell and serve better, available immediately via download.
(We will contact you via the email provided at checkout with your report and recording. Please include the store name, address, and phone number when checking out. The test call will be made and the file and report returned within 5 business days of your order.)
Are they energetic and engaging? Do they upsell and cross sell and represent your shop well? Or are they just order takers, repeating the same old lines: "How much do you want to spend? What do you want to send? Our arrangements start at $X. We can do a nice cheery mix."
The FloralStrategies team will call your store, posing as a customer.
You will then receive:
- a professional critique in writing
- an audio recording of the call to review with your staff member or team
As a bonus, you will also receive a permanent downloadable copy of FSW1402: Easy Sales Skills ($100 value), a powerful workshop to teach your entire team how to sell and serve better, available immediately via download.
(We will contact you via the email provided at checkout with your report and recording. Please include the store name, address, and phone number when checking out. The test call will be made and the file and report returned within 5 business days of your order.)